Change your branch network distribution strategy
Change the format of your branches and cost-effectively deliver a face-to-face branch teller experience to your
customers, anytime, anywhere in your branch network. Our unique software technology enables centrally
located tellers to take full control of the SelfServ91, remotely driving the ATM, whilst fully engaging with the
customer in a personalized video/audio interaction. Designed to offer your customer a choice of self-service, or
remote assisted service, NCR Interactive Teller gives you the option to open a new type of branch in smaller and
non-traditional locations without the need for onsite teller infrastructure. Extend the footprint of your branch
network and bring your brand closer to your customers without the costs of opening a full-service branch.
Migrate transactions and lower costs
Interactive Teller enables migration of routine, expensive transactions from the teller counter to the ATM channel, giving you the combined benefits of delivering personal service across extended business hours, lower processing costs, faster transacting and smaller footprint branches.
Live tellers are deployed instantly across multiple sites, matching customer demand for when and where live teller service is needed. This allows you to maximize workforce productivity whilst consistently managing the performance of your staff from a central location.
Unlock amazing consumer experiences
Interactive Teller gives your customers live face-to-face interaction with tellers at the ATM, delivering a highly differentiated banking experience to your customer base, at their convenience.
Enjoy increased sales and revenue growth
By extending your brand footprint, physical reach and personal service hours to engage more customers, Interactive Teller increases your opportunity to sell services and generate referrals for specialist financial reviews, resulting in increased revenue generation.