RMC provides ATM maintenance as an NCR Shared Service Partner
This is a unique partnership in which RMC contracts with NCR to provide service for your ATM.
- Service calls are placed to RMC in our New Jersey office.
- We monitor incoming calls to avoid “out of scope” service charges.
- Avoid waiting for a technician for operator-solvable problems.
- We dispatch the NCR technician.
- We monitor frequency of calls and assist in analyzing problems.
This partnership ensures maximum utilization of your ATMs while containing maintenance costs.
Our in house expertise, coupled with NCR’s technical force enable us to provide a comprehensive response to your service needs.
There are benefits to having the manufacturer perform maintenance, with the management of RMC.
Please call us at 800 715 2325 to enroll in our Shared Service Program.